IT & Information Systems
Details of the Offer
We are looking for an Application Support Specialist to work with one of our clients based in Montreal. This is a key role in which you will provide technical and functional support for the applications used by traders based in New York.
The role involves working closely with traders, sales teams, business analysts, and developers to deliver and support solutions for the trading and sales desk in a DevOps environment.
Your RESPONSIBILITIES
Functional and Technical Support
- You will provide operational support to the Front, Middle, and Back Office departments across various types of fixed-income assets (rates, cash loans, exotics, etc.) and functions (bookkeeping, pricing, regulatory compliance, reporting, reconciliation, etc.).
- You will manage software deployments, configuration, and support for all components of the production systems and infrastructure.
- You will support, develop, and maintain software applications, build systems, and related processes, and perform frequent deployments.
- You will develop applications to automate manual operational tasks, as well as real-time monitoring tools and custom reports.
Crisis Management and Incident Management
- You will be responsible for communicating with end users and management.
- You will communicate with users regarding app outages and upcoming events such as releases, projects, etc.
Documentation
- You will contribute your functional and technical expertise to develop and promote high-quality, sustainable solutions, including documenting system requirements and drafting the operations manual.
- You will improve existing support processes by enhancing automation, monitoring, and documentation.
Collaboration
- You will work closely with the development and support teams in Bangalore, New York, Montreal, Paris, and London.
- You will work in partnership with the development teams (NY/Paris) on analysis and development within the DevOps framework, as well as on managing deployments.
Your PROFILE
- Master's degree (business school, engineering school, or university).
- At least 2 years of experience.
Your SKILLS
- 2 to 3 years of experience in a developer/support role.
- Strong communication skills and a customer-focused mindset.
- Ability to work as part of a team.
- Programming skills in a scripting language (Bash, Python, etc.).
- Knowledge of an object-oriented programming language (Java/Python/C#).
- Practical knowledge of SQL / Knowledge of client-server applications.
Bonus skills:
- Fluency in English (written and spoken) is required.
- Experience in financial products (fixed income) / business processes in the financial industry / trading systems.
- Understanding of the lifecycle of derivative products.
- Experience with intermediary platforms (Tibco, RMDS, Ultra Messaging).
- Experience using standard DevOps tools (Jenkins, Jira, Git, TeamCity).
Our Commitment to Diversity
Quanteam is an inclusive workplace and is committed to professional equality, gender diversity, and diversity in general. We welcome all talent and, as such, encourage anyone with the skills listed in this job posting to apply.
Quanteam operates a business model centered on accountability, commitment, and responsible management, and is committed to sustainable development and environmental stewardship.
About Quanteam
Quanteam (a Rainbow Partners Group company) is a consulting firm specializing in the banking, finance, and financial services sectors.
Our 740 consultants, representing 35 different nationalities, are based in Paris, Lyon, London, New York, Montreal, Geneva, Lisbon, Porto, Brussels, and Casablanca.
With its dual expertise in business and IT, Quanteam supports its major clients—including corporate and investment banks, asset management firms, private and retail banks, and custodians—across the entire front-to-back chain, helping them evolve their business operations and implement their transformation initiatives.
Our teams are organized around five areas of expertise:
- Quantitative Finance
- Risk, Compliance, and Regulatory Affairs
- Operations and Finance
- Transformation and Organization
- IT and Information Systems
Testimonials from
our consultants
ARE YOU INTERESTED IN THIS OFFER?
Here's what they have to say
I was quickly able to take advantage of an international assignment and join the teams in New York
Thomas, Consultant at the New York office (Quanteam North America)
Having always wanted to work internationally, after two years on assignment at Quanteam’s Paris office, I shared my desire for a transfer with my manager and was able to join Quanteam North America in New York in 2017. We quickly identified the type of role that would suit me, validated my profile with several U.S. clients, and began the administrative process to obtain a visa. Throughout the entire process, I was supported by Quanteam’s HR teams in France and the New York staff, who answered all my questions regarding my relocation to the U.S. I have now been working as an Application Support Front Office Specialist in New York for six years, and I was promoted to Team Manager a year ago. Quanteam’s expertise has played a major role in helping me settle in here and advance in my role.
Thanks to Quanteam, I was able to thrive in the United States
Josselin, IT Consultant at Quanteam North America – based in the United States since 2018
In 2015, I met the Quanteam team at a student career fair at Paris Dauphine, and I immediately had a good feeling about them. I joined the firm as a Trade Support / Front Office specialist and began an assignment with a client in Paris. In 2018, I wanted to make a change in my life and expressed a desire to move abroad. Quanteam was very open to the idea and offered me a transfer to the firm’s New York office, as well as an assignment with one of its prestigious clients in the banking sector. The Quanteam North America teams were highly efficient in their support, handling the entire administrative process (green card, etc.), and within three months, I was able to move to the United States. There, I discovered a new culture and a new continent, while maintaining the connection to what makes up the core of Quanteam’s DNA: the close relationship with management (Jean Etienne) and the teams, as well as the camaraderie found at the firm’s regularly organized events (rooftop after-work gatherings, NBA basketball games, boat cruises…).
To apply, please email your resume and cover letter to guillaume.bastide@rainbowpartners.com