Banking institutions face new challenges every day. And among them, onboarding new customers is a key issue. Yet 50% of prospects never complete the digital onboarding process.
So, as a bank, what are the best practices and pitfalls to avoid in deploying the best digital onboarding strategy? What are the main challenges facing banks when it comes to these automated processes?
In this video, our expert Francine Basmadjian, Associate Director of the consulting firm Quanteam Suisse, shares her expertise and feedback on the subject.
Francine Basmadjian
Associate Director Quanteam Switzerland
